How Do I Place An Order?
We accept orders online in this website or you can call us to place a custom order. We can take orders and payments over the phone.
We accept most major credit cards and PayPal.
Hours of Operation
Our Customer Service hours are 9:00 AM - 8:00 PM Monday through Friday and 10:00 AM - 4:00 PM Saturday and Sunday.
Same Day Delivery
At the moment we required 24 hours to process any order, but always give us a call and we will try our best to accommodate your request.
Order Processing Time
We required 24 hours processing period.
Returns & Refunds
We will change , cancel and refund any order if you contact our company 24 hours before delivery time.
Yes, we deliver Monday through Friday and during the weekend.
Hand - Delivery
Hand-Delivery is available in Miami $10.00 fee will be applied to your order. Deliveries in Broward are available for $20.00 fee. We only deliver in Miami and Broward. For all other locations we will ship your order using FedEx or UPS.
After placing your order , you will receive an email with your order details and status.
We ship nationwide using FedEx and UPS Standard 3-5 Days.
If you need 1 - 2 Days or Overnight Shipping please contact us.
At this moment we are not shipping outside of United States.
Preserved Roses Care
Please do not remove roses from original box.
Avoid direct sunlight and heat.
Do not water.
Do not use cleaning products , only gentle dusting if necessary.