​How Do I Place An Order?
We accept orders online in this website or you can call us to place a custom order. We can take orders and payments over the phone.
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Payment Methods
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We accept most major credit cards, PayPal, Afterpay and Crypto.
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Hours of Operation
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Our Customer Service hours are 9:00 AM - 7:00 PM Monday through Friday and 10:00 AM - 4:00 PM Saturday and Sunday.
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Same Day Delivery
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At the moment we required 24 hours to process any order, but always give us a call and we will try our best to accommodate your request.
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Order Processing Time​
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We required 24 hours processing period.
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Returns & Refunds
We will change , cancel and refund any order if you contact our company 24 hours before delivery time.
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Weekend Deliveries
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Yes, we deliver Monday through Friday and during the weekend.
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Hand - Delivery
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Hand-Delivery is available in Miami $15.00 fee will be applied to your order. We only deliver in Miami. For all other locations we will ship your order using FedEx or UPS.
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Order confirmation
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After placing your order , you will receive an email with your order details and status.
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Shipping
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We ship nationwide using FedEx and UPS Standard 3-5 Days.
If you need 1 - 2 Days or Overnight Shipping please contact us.
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International Shipping
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At this moment we are not shipping outside of United States.
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Preserved Roses Care
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Please do not remove roses from original box.
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Avoid direct sunlight and heat.
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Do not water.
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Do not use cleaning products , only gentle dusting if necessary.
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