​How Do I Place An Order?

 

We accept orders online in this website or you can call us to place a custom order. We can take orders and payments over the phone.

​

Payment Methods

​

We accept most major credit cards, PayPal, Afterpay and Crypto.

​

Hours of Operation

​

Our Customer Service hours are 9:00 AM - 7:00 PM Monday through Friday and 10:00 AM - 4:00 PM Saturday and Sunday.

​

Same Day Delivery

​

At the moment we required 24 hours to process any order, but always give us a call and we will try our best to accommodate your request.

​

Order Processing Time​

​

We required 24 hours processing period.

​

Returns & Refunds

 

We will change , cancel and refund any order if you contact our company 24 hours before delivery time.

​

Weekend Deliveries

​

Yes, we deliver Monday through Friday and during the weekend.

​

Hand - Delivery

​

Hand-Delivery is available in Miami $15.00 fee will be applied to your order. We only deliver in Miami. For all other locations we will ship your order using FedEx or UPS.

​

Order confirmation

​

After placing your order , you will receive an email with your order details and status.

​

Shipping

​

We ship nationwide using FedEx and UPS Standard 3-5 Days.

If you need 1 - 2 Days or Overnight Shipping please contact us.

​

International Shipping

​

At this moment we are not shipping outside of United States.

​

Preserved Roses Care

​

Please do not remove roses from original box.

​

Avoid direct sunlight and heat.

​

Do not water.

​

Do not use cleaning products , only gentle dusting if necessary.

​

​

​

​

​